Having local support is very important to doing business in the China Market, due to the language barrier and time difference. Any company who has a local number that potential customer can call to learn more about the products and services in their native language usually sells much better. Uniworld's well-trained staff can help answer your customers incoming phone calls and provide basic product and service information to the caller, and forward the sales lead or question to you in English to allow for you to follow up on the lead or answer the question more thoroughly. This service is free of charge.